Privacy Policy

At Pawtastic Adventures, your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Who We Are
Pawtastic Adventures is a pet care service provider based in Leighton Buzzard and surrounding areas. We are committed to protecting the privacy and security of our clients' data in accordance with the UK General Data Protection Regulation (UK GDPR).

2. What Information We Collect
We may collect the following information from you:

Your name, address, email, and phone number
Emergency contacts and vet details for your pets
Pet information (name, age, breed, behaviour notes)
Payment information (if applicable via third-party processors like PayPal or Stripe)
Any information you provide via our contact forms, emails, social media, or booking systems

3. How We Use Your Information
Your data is used only to:

Provide our dog walking and pet care services
Contact you about your bookings
Maintain records for legal, tax, or insurance purposes
Improve our services and respond to your inquiries

We will never sell or share your personal data with third parties for marketing purposes.

4. How We Store and Protect Your Data
We store your data securely using password-protected systems and devices. Any physical records are stored safely and accessed only by authorised personnel. Digital data may be stored in GDPR-compliant cloud services.

5. Cookies & Website Tracking
Our website may use cookies to improve your browsing experience and gather anonymous data on how users navigate our site. You can adjust your cookie preferences through your browser settings.

6. Your Rights
Under the UK GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
📧 pawtasticadventures06@gmail.com
📞 07368239797

7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and dated.

Last updated: 04/2025